You can contact us via email at  mk@labelswithaura.com or phone at +91-9136675005, +91-9892716480  

We are based in Mumbai, India.

We feature a curated selection of established and emerging designers from around the world, focusing on high-quality, luxury fashion.

Click on the "Sign Up" button on the homepage and fill in your details to create an account.

Browse our collection, select the items you wish to purchase, and click "Add to Cart." Proceed to checkout to complete your order.

Orders can be changed or cancelled within 12 hours of placing them by contacting our customer service team at mk@labelswithaura.com

We accept various payment methods, including credit/debit cards,UPI, and net banking.

Yes, we use SSL encryption to ensure that your payment information is secure.

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website.

We offer standard and express shipping options. Shipping times and costs vary based on your location and the shipping method chosen.

Yes, we offer international shipping to various countries. Shipping fees and delivery times vary by destination.

Delivery times depend on your location and the shipping method chosen. Your delivery date will be mentioned once your order is confirmed.

Shipping costs vary based on your location and the shipping method chosen. You can view the shipping costs at checkout before completing your order.

If your order hasn't arrived within the expected delivery time, please contact our customer service team mk@labelswithaura.com  with your order number.

Please check our detailed return policy here.

To initiate a return, contact our customer service team with your order number and reason for return. We will provide you with return instructions.

Yes, we offer exchanges for a different size or color of the same item, whenever the designer has given that option on the product page. Contact our customer service team mk@labelswithaura.com to arrange an exchange.

Once we receive your returned item, it typically takes 7-8 business days to process your return and issue a refund.

Shipping costs are non-refundable unless the return is due to a defect or error on our part.

Click on the "Forgot Password" link on the login page and follow the instructions to reset your password.

Log in to your account and go to the "Account Settings" section to update your information.

We use SSL encryption and other security measures to protect your personal information. Please refer to our Privacy Policy for more details.

Yes, you can request to delete your account by contacting our customer service team.

We do not share your personal information with third parties without your consent, except as required by law or to provide our services. Please refer to our Privacy Policy for more details.

Each product page includes a size guide to help you find the right fit. If you need further assistance, our customer service team mk@labelswithaura.com is here to help.

Yes, all products on Labels with Aura are 100% authentic and sourced directly from the designers.

Care instructions are provided on each product page and on the garment's label. Follow these instructions to ensure the longevity of your item.

Yes, we offer custom tailoring services. Many of our designers offer made-to-order pieces that can be customized too.

If you receive a damaged item, please contact our customer service team mk@labelswithaura.com immediately with your order number and photos of the damage.

Enter the promo code at checkout in the "Promo Code" field and click "Apply" to receive the discount.

Only one promo code can be applied per order.

Yes, we offer gift cards in various denominations. Gift cards can be purchased on our website and used for any purchase.

Subscribe to our newsletter and follow us on social media to stay updated on the latest promotions, new arrivals, and exclusive offers.

If your promo code isn't working, please check the terms and conditions of the code and ensure it hasn't expired. If you still have issues, contact our customer service team.

If you are a designer interested in joining our platform, please contact us at mona@labelswuthaura.com with your portfolio and business details.

We seek high-quality, unique designs and established brands with a proven track record. Please contact us for specific requirements at mona@labelswithaura.com 

Once approved as a vendor, you will receive access to our vendor portal where you can upload product details, images, and manage your inventory.

Vendors are paid monthly based on sales. Payment details and schedules are provided upon approval.

Yes, vendors can offer discounts and promotions on their products. Contact our vendor support team for assistance.

Try clearing your browser's cache and cookies, or accessing the site from a different browser or device. If the issue persists, contact our customer service team.

Please contact our customer service team with a detailed description of the issue and any relevant screenshots.

Ensure you have a stable internet connection. If the problem persists, try accessing the site from a different browser or device.

Double-check your payment information and ensure all required fields are completed. If you still experience issues, contact our customer service team +91-9136675005 for assistance.

Follow the instructions provided by your browser’s website to update to the latest version.

Yes, our customer service team can provide styling advice and recommendations. Contact us mk@labelswithaura.com for personalized assistance.

Yes, we encourage customers to leave reviews for products they have purchased. Log in to your account, navigate to the product page, and submit your review.

We are always open to collaborations with influencers, bloggers, and other fashion enthusiasts. Please contact us at mona@labelswithaura.com with your proposal.

Currently, we operate exclusively online and do not have a physical store.

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